About Modern Outpost...

By now you've probably had the chance to browse at least part of our site, and maybe you even have a copy of our catalog sitting on your kitchen counter. Now you'd like to know a little more about Modern Outpost and the values that this name represents.

Value & service since the late 1900's

Modern Outpost was originally formed back in 1998 - in the heady days of the internet, before the great millenium bug scare of 1999. Our goal was simple: provide most innovative products for the outdoor lifestyle. We started with a handful of products, primarily in the area of personal solar & dynamo power. Multi-function radios & flashlights was a cornerstone of our beginnings. Our goal continues to be to provide you with only the best products available, which is why we back them like we do.

Occasionally we get asked why we don't carry the latest boots, tents, or clothing. The reason is simple... they aren't as much fun to play with. Not to mention that just about every other outdoor retailer is packed to the rafters with fleece, wool, leather & nylon. No, we would rather stick to the hardware. The amorphous silicon, metal hydride, and barometric pressure aspects of outdoor recreation & self-reliant living.

A Backward Customer Loyalty Program

We want to see you back here at the Outpost for many years to come, but we know that in this day and age you have many choices. So rather than trying to take your choices away like other 'customer loyalty' programs do, we thought we would make you a simple promise...

We promise to be loyal to you

What exactly does this mean?

1. Satisfaction
If, for any reason, you are not satisfied with your Modern Outpost purchase, simply mail it back to us within 30 days of purchase for a complete refund of the product price. No hassles.

2. Support
We will provide the best warranty service available. We handle most issues ourselves, & only involve the manufacturer when it will provide you with better, faster service.
Did you know that we cover shipping costs when it comes to warranty issues? That's right, if it's broken, & it wasn't your fault, we pay the postage. We don't even need you to be able to find your receipt!

3. Quality
Why would we pledge to cover warranty shipping costs, and then decide to sell garbage?
No, we only sell stuff that works, and works well. Every new item is thoroughly tested & evaluated prior to being given the privilege of being put into our catalog. Call it a 'no crap' policy if you like, but we want only the best for our customers.

4. Selection
It's not possible to carry every product from every manufacturer, but we can try. We have been known to go out of our way to get what people need, so if you need an item from a manufacturer we represent, and we don't have it in our catalog, just give us a call & we will get it on the next stagecoach out. The same goes for special bulk orders for special events too.

5. Advice
We've seen a lot of cool gear pass through our doors over the years. So if you have a question about a particular item, or want advice about how some new technology works, please feel free to send us an email. Don't forget our Buying Guide pages too. When we can, we let you know about the untold lemons sold by other retailers.

So. Rest assured.
When you shop with us, you are shopping at one of the few retailers that knows that before you will be loyal to us, we need to show you how loyal we are to you.

Welcome to the Modern Outpost!

Toll-Free: 888-904-9990
Local: 250-338-4161
Fax: 866-861-7484

Email:
mail@modernoutpost.com

Office hours:
9am - 5pm PST
(12pm - 8pm EST)
Monday - Friday
24 hour phone messaging
& we respond to email quickly

Snail Mail:
Box 3552
Courtenay, BC
V9N 6Z8

We are...
  • A family-owned, private company
  • In business for the long term
  • Fiercely loyal to our customers
  • Answering our own phones
  • Secure & private...
Click to verify BBB accreditation and to see a BBB report.
We are NOT...
  • A public company that only cares about its stock value
  • A clearinghouse for refurbished products
  • Answering our phones from an overseas call center
  • A revolving door of commissioned salespeople
  • Shipping from a fulfillment center that knows little or nothing about our business

 

Affiliated sites...

GenerationGear self powered innovations

 



Modern Outpost outdoor lifestyle company. camping gear, equipment & camping accessories. Outdoor recreation camping gear.
Custom Search

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.
Browse
Products

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.
Specials

Clearance

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.
Learn
Tech

outdoor recreation camping equipment & accessories. camping equipment & solar panel, water purifier, weather instrument, GPS receiver.
Sitemap
Outpost

 

Shopping Cart...

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.

0 items
Total: $0.00

View, Edit,
Select Shipping,
Go Checkout...

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.

CDN Customers

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.

USA Customers

Security Info

 
Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.

Service
Click for info
1-888-904-9990
9am-5pm pacific

10 Reasons
to shop with us!

Testimonials...

 
Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.

About Us

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.

Catalog


© 1998 - 2009 Modern Outpost Enterprises Ltd.

Click to verify BBB accreditation and to see a BBB report.

Visa, Mastercard, American Express, Discover PayPal

Canada Post  USPS  FedEx  UPS