Modern Outpost
Customer Service Center
...we're here to help!
Satisfaction Guarantee
In addition to full manufacturers' warranties, we offer a 30-day unconditional guarantee on everything we sell. If you are not completely satisfied with your purchase, simply notify us of the return within 30 days, then mail it back to us for a refund of the product price with no restocking fee.
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 10 Great reasons to shop with us!
We would like to have you as a customer, and to prove it, we have worked hard to provide a level of service that goes beyond normal catalog & web stores. We care about things like shipping costs, product availability, & your privacy.
Read our top 10 reasons to shop with us!
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Office Hours
9AM to 5PM Pacific
12PM to 8PM Eastern
Monday to Friday
Contact Us
Toll-Free
(USA & Canada)
1-888-904-9990
Tel: 250-338-4161
Fax: 866-861-7484
24 hour voicemail
We reply to email quickly!
email customer service
Snail Mail
Modern Outpost
Customer Service Center
PO Box 3552
Courtenay, BC
V9N 6Z8
Canada
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Hassle-free service to the USA & Canada...
USA customers love us because we offer a variety of shipping methods from basic inexpensive postal services right up to UPS next day. Rates start as low as $4.50, and all shipments are fully insured. There are no special shipping fees on orders under $200 USD - the price we quote for shipping is the price you pay.
Canadian customers enjoy shopping with us because we offer no border delays, no customs duties, no hidden shipping charges, and orders can be placed and processed in Canadian dollars. We keep our site up to date with the most current exchange rate possible so that Canadians get the same great prices & value as our American customers. Choose from standard postal delivery, XpressPost, or FedEx Priority for service that meets your needs with rates as low as $6.90 CAD.
Click here if you are a Canadian shopper.
How your order is processed...
After placing an order with us by phone, or online, you will receive an order confirmation via email outlining your purchase. Please review the order confirmation email to ensure that it is accurate. We allow changes to orders within 24 hours of placing them. So if you change your mind, or decide to add to your order, or change shipping methods, we can usually make the necessary changes.
 Your order is processed by a real person, double-checked, and packed carefully for shipping the following business day by the method you choose. We maintain a large product inventory that allows us to ship most orders within 24 hours. All customers receive a confirmation of shipment via email with tracking numbers.
Modern Outpost is a company of people. If you have any questions or concerns about your order, please give us a call or send us an email, and we will deal with it promptly.
More service information...
Privacy & Security at the Outpost
Shipping options & standards
Product service & returns
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Service
Click for info or
call toll-free:
1-888-904-9990
9am-5pm pacific
10 Reasons
to shop with us!
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About Us
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Testimonials...
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