Modern Outpost customer service center
Modern Outpost

Shipping & Delivery Standards
...our boxes are our storefront

Modern Outpost ships orders via Post and UPS courier to provide our customers with a choice of various speeds and prices. The rates on our site reflect the current published rate cards for both Post and UPS for the size and weight of the products in your order.

See the rates before buying...
Want to know what it costs to have a particular item delivered to your door? Simply add it to your shopping basket, then click to view your basket. Select from various delivery options and see the cost. Of course you are always free to give us a call and we can provide you with a quote over the phone.

Shipping Standard...
Modern Outpost's policy is to ship orders received before 6pm Pacific on the following business day unless otherwise specified. We will ship the same day if time permits, and of course UPS Express and Expedited are given special consideration.

Orders typically take 1 - 3 weeks to arrive by standard parcel post service (approx 1 week in Canada). UPS services are guaranteed as 2-day or next day. See the standards below.

A Sensible Shipping System...
Most catalog mailorder and internet stores want to charge you according to the number of items you are buying, or according to your order subtotal. Others increase their prices or offer suspect merchandise and then offer free shipping to entice you to buy.

We think we have a better way...
We have designed our catalog & website around providing you the best value for shipping. Each item in our inventory is rated according to its weight & dimensions following UPS & Post Office procedures. The rates are totalled for all items in your shopping basket, and then put through a formula for the particular delivery service that you choose. It's an honest system that gives you choice as well as rates that reflect your particular shipment.

Office Hours

9AM to 5PM Pacific
12PM to 8PM Eastern
Monday to Saturday

Contact Us

Toll-Free
(USA & Canada)
1-888-904-9990

Tel: 250-338-4161
Fax: 866-861-7484

24 hour voicemail
We reply to email quickly!
email customer service

 

Service standards to the USA...

Post-Standard - Surface (3-4 weeks), or Air Mail (1-2 weeks)
UPS-Standard - Basic Ground Service (5-7 business days)
UPS-Expedited - Economy Air Service (2-3 days)
UPS-Next Day - Express Service (1-2 days)

Service standards to Canada...

Post-Expedited - Surface parcel (2-7 business days)
XPressPost - Economy, Speed (1-3 business days)
UPS-Next Day - Express Saver Service (noon next business day)

Service to International destinations...

Air Parcel Post and Courier services are available. Prices will be confirmed prior to shipping. Simply select the option you want from the USA services presented.

Tracking your order

UPS provides a parcel tracking service. We provide parcel tracking numbers with each shipment. Unfortunately, tracking is not available on most Postal deliveries, however delivery confirmation and full insurance is provided.

Fully insured

We fully insure all shipments, regardless of the shipping method or value.

Modern Outpost outdoor lifestyle company. camping gear, equipment & camping accessories. Outdoor recreation camping gear.

Canada's outdoor lifestyle catalog. Camping gear, camping accessories, hiking gear, emergency supplies, eco-friendly gifts.
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call toll-free:
1-888-904-9990
9am-5pm pacific

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© 1998 - 2008 Modern Outpost Enterprises Ltd.
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